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Delivery and Payment - Primo Studio

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Delivery

    Shipping costs are determined by your destination country and the dimensions and weight of your order.

    We process orders Monday through Saturday (excluding holidays). Orders are typically processed within 1-2 business days from the order date. Please note that we do not ship on weekends.

    When your order includes in-stock products, they will be shipped from our warehouse within 5 business days after you place your order.

    When your order includes customizable products that are either made to order or ordered from our suppliers/manufacturers, estimated delivery times are mentioned on the product detail page.

    Payment

    Our online store offers a seamless and user-friendly shopping experience, helping you find the perfect pieces to enhance your home.

    How to Order:

    Browsing and ordering from our online store is as easy as pie. Simply select the item you like and click “Add to Cart”. Once you have finished shopping, head to your shopping cart. There, you will be able to provide your information in a few simple steps, choose your preferred shipping and payment method. An automatic confirmation of your order will be sent to you immediately. Our dedicated team will then process your order with care, and you will be informed of the delivery time of your products.

    Payment Options:

    We offer two convenient payment methods to complete your purchases. When you’re ready to pay, go to your shopping cart and choose the method that works best for you:

    Direct payment with your bank card or credit card.

    Bank transfer via your bank. If you choose this option, you will receive payment instructions by email after completing your order.

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